Hotel Brooklyn
Features

Sustainability

Plastic usage

Complimentary toiletries in recycled/recyclable plastic packaging

Covid safety

Cancellation

Hotel still offers a full refund or rebook if Covid prevents travel at any time prior to travel

Touch Points

Hotel is still minimising all contact with high-frequency touch points.

Cleaning

Hotel still has an enhanced cleaning regime in place

Cleaning schedules is visible to guests and updated.

Attractions

Attractions are within a 20 minute walk from the hotel.

Staff Training

Staff have undergone Covid training.

Lifts

It's possible to avoid the lift

Family Friendly

Babies and young children

Rooms with baths available

Baby baths available

Some babysitting/childcare services included in price

Guests' rooms have microwaves

Staff can access microwaves for guests

Staff can access fridges for guests

Rooms with fridges available

Family-friendly common areas: Restaurant

Early dining options available for children's meals/families

Wellbeing

Promoting optimal sleep

Weighted blankets available in bedrooms

Heated blankets available in bedrooms

All bedrooms equipped with Harrison Spinks luxury, sustainable mattresses

Holistic, complementary and/or alternative therapies.

Meditation classes/workshops available

Employee welfare

Hotel has corporate social responsibility policy

Training and development opportunities for hotel employees

Hotel has equality, diversity and inclusion policy

Supporting local communities, ethical and sustainable policies and procurement

Hotel supports local organisations and/or charities

Barrier Free

Vision

Parking

Hotel owned car parking available (for disabled guests only)

Disabled parking 5m or less away from accessible entrance

Well lit car parking area

Clearly marked disabled parking

At least one disabled parking space per accessible room

Designated disabled parking area level

Lifts

Handrail in lift

Tactile/braille buttons for lift

Furniture

Guests able to move furniture in bedrooms

Staff can move furniture in bedrooms

Seating outside meeting rooms

Seating outside meeting rooms upon request

Variety of seating and other furniture throughout - specially chosen with accessibility in mind

Signage and information

Large print room service menus

Advance info on accessibility features

Advances videos of accessibility features

Large print room service menus available upon request

Toilet

Accessible toilet in reception area

Unobstructed access routes in accessible public toilets

Accessible public toilet in reception area

Accessible public toilet near meeting rooms

Nearest accessible toilets approximately 8m (11 paces) from entrance

Accessible public toilet on ground floor

Alerts/alarms

Voice announcements for lift

Door

Connecting rooms available

Interconnecting accessible rooms available

Doors to public areas held open with magnetic release

Taps

Bathroom taps have lever handles

Push taps in accessible public toilet

Bathroom taps have lever handles in accessible rooms

Signage

Accessible public toilets clearly signed

Signs in contrasting colours

Braille or tactile signs

Safety

Emergency evacuation procedures for guests with disabilities

Emergency evacuation procedures discussed upon arrival

Doors can be unlocked from outside in emergencies

Door of accessible public toilet can be unlocked from outside in emergencies

Emergency evacuation procedures for guests with disabilities staying in accessible rooms

Alarms/alerts

Audible alarm system throughout

Accessible rooms have emergency alarms reachable from bed

Accessible rooms have emergency alarms reachable from shower

Bedrooms have emergency alarms

Bathrooms have emergency alarms

Emergency alarms reachable from beds

Emergency alarms reachable from showers

Emergency alarms reachable from baths

Emergency alarms reachable from toilets

Public toilets have emergency alarms reachable from toilets

Accessible public toilet has emergency alarm reachable from toilet

Level access/floors

Non-slip floors throughout

All public areas and accessible rooms level

Without thresholds or changes in level of over 5mm

Floor type info available: wooden, acrylic, low pile carpet

General safety/orientation

Safety information in braille or tactile

General safety

Familiarisation tours provided upon request

Animals

Welcomes emotional support animals

Furniture/surface

No all white rooms

Fridge

Fridges in bedrooms for medications

Hotel can refrigerate medication for guests

Outside surface

Surface to entrance smooth, hard and well lit

Reception

Drop off area by entrance

Drop off area with dropped kerb

Seating and tables near reception

Seating with rigid arms in reception area

Wheelchairs fit under reception area tables

Glass screens in reception are non-reflective

Online check-in available

Steps/stairs

Contrast strips on all steps

Handrails contrast to background

All stairs and steps equipped with easy-to-grip handrails

Step-free access to all public areas and accessible rooms

Space/obstructions

Clear walkways/corridors throughout

Unobstructed access routes of minimum 1000mm wide in wheelchair accessible rooms

Bath

Slip resistant bath mats

Lighting

Pools of light and dark areas avoided

No flourescent lighting

Mirrors free of bright lights

Space

Unobstructed routes to key features in bathrooms in wheelchair accessible rooms

Unobstructed access routes of at least 1000mm

Bed

Space for wheelchair transfer on both sides of bed in wheelchair accessible rooms

Washbasin

Accessible public toilets have lever handle taps

Doors and windows/furniture

Contrasting colours for walls, floors, furniture and fittings in public areas

Glass surfaces contrast marked

Doors

Doors to public areas kept open

Contrast

Toilets in bathrooms contrast marked or contrasting colour in accessible rooms

Toilets

Public toilets have unobstucted access routes

Washbasins

In public toilets, sink reachable from toilet

Dexterity

Parking

Hotel owned car parking available (for disabled guests only)

Disabled parking 5m or less away from accessible entrance

Clearly marked disabled parking

At least one disabled parking space per accessible room

Designated disabled parking area level

Lifts

Handrail in lift

Lift entrance at least 800mm wide

Lift at least 1100mm wide

Lift at least 1400mm deep

Level entrance to the lift

Toilet

Accessible toilet in reception area

Unobstructed access routes in accessible public toilets

Accessible public toilet in reception area

Accessible public toilet near meeting rooms

Nearest accessible toilets approximately 8m (11 paces) from entrance

Accessible public toilet on ground floor

Toilet seat height info available: 440mm in accessible room bathrooms

Door

Connecting rooms available

Interconnecting accessible rooms available

Doors to public areas held open with magnetic release

Doors

Bathroom has sliding doors

Doors to public areas kept open

Handles/locks

Bathroom has lever handle locks

Taps

Bathroom taps have lever handles

Push taps in accessible public toilet

Bathroom taps have lever handles in accessible rooms

Equipment

Cordless kettles available

Wheelchairs available to borrow

Wheelchair available to borrow for use in showers

Level access/floors

Slip resistant flooring in public toilets

Non-slip floors throughout

Showers have non-slip surfaces or mats

All public areas and accessible rooms level

Without thresholds or changes in level of over 5mm

Level bathroom floor in wheelchair accessible rooms

Without thresholds or changes in level of over 5mm

Floor type info available: wooden, acrylic, low pile carpet

Signage

Accessible public toilets clearly signed

Safety

Emergency evacuation procedures for guests with disabilities

Emergency evacuation procedures discussed upon arrival

Doors can be unlocked from outside in emergencies

Door of accessible public toilet can be unlocked from outside in emergencies

Emergency evacuation procedures for guests with disabilities staying in accessible rooms

General safety

Familiarisation tours provided upon request

Animals

Welcomes emotional support animals

Fridge

Fridges in bedrooms for medications

Hotel can refrigerate medication for guests

Space

Shop aisles at least 800mm wide

Unobstructed routes to key features in bathrooms in wheelchair accessible rooms

Unobstructed access routes of at least 1000mm

Rails

Public toilets have foldable arm rests

Accessible public toilets have retractable grab rails

Grab rails on all walls of wetrooms in wheelchair accessible rooms

Accessible public toilets have grab rails

Rails on inside of bathroom doors in wheelchair accessible rooms

Vertical rails by washbasins in bathrooms of wheelchair accessible rooms

Toilets in bathrooms have foldable arm rests

Signage and information

Advance info on accessibility features

Advances videos of accessibility features

Furniture

Seating outside meeting rooms

Seating outside meeting rooms upon request

Variety of seating and other furniture throughout - specially chosen with accessibility in mind

Outside surface

Surface to entrance smooth, hard and well lit

Reception

Drop off area by entrance

Drop off area with dropped kerb

Seating and tables near reception

Seating with rigid arms in reception area

Wheelchairs fit under reception area tables

Guests can avoid queuing

Online check-in available

Steps/stairs

Non-slip surfaces at edge of steps

Handrails easy-to-grip

Closed risers on stairs

All stairs and steps equipped with easy-to-grip handrails

Step-free access to all public areas and accessible rooms

Space/obstructions

Clear walkways/corridors throughout

Unobstructed access routes of minimum 1000mm wide in wheelchair accessible rooms

Washbasin

Empty surfaces adjoining washbasin in bathrooms

Accessible public toilets have lever handle taps

Shower

Wet room available

Wet rooms free of obstructions

Bed

Height adjustable profiling bed available

Space for wheelchair transfer on both sides of bed in wheelchair accessible rooms

Alarms/alerts

Accessible rooms have emergency alarms reachable from bed

Accessible rooms have emergency alarms reachable from shower

Bedrooms have emergency alarms

Bathrooms have emergency alarms

Accessible public toilet has emergency alarm reachable from toilet

Shower/chair

Wall mounted fold down shower seats in wetrooms in wheelchair accessible rooms

Shower stools in bathrooms

Shower stools available on request

Reach

In bathrooms, toilet paper reachable from wheelchair

Toilets

Public toilets have unobstucted access routes

Washbasins

In public toilets, sink reachable from toilet

Bath

Grab rails around bath

Grab rails in bath

Bath bench/board provided upon request

Bath seats provided upon request

Memory

Parking

Hotel owned car parking available (for disabled guests only)

Disabled parking 5m or less away from accessible entrance

Door

Connecting rooms available

Interconnecting accessible rooms available

Level access/floors

Slip resistant flooring in public toilets

Non-slip floors throughout

All public areas and accessible rooms level

Without thresholds or changes in level of over 5mm

Floor type info available: wooden, acrylic, low pile carpet

Safety

Emergency evacuation procedures for guests with disabilities

Emergency evacuation procedures discussed upon arrival

Doors can be unlocked from outside in emergencies

Door of accessible public toilet can be unlocked from outside in emergencies

Emergency evacuation procedures for guests with disabilities staying in accessible rooms

General safety

Familiarisation tours provided upon request

Animals

Welcomes emotional support animals

Fridge

Fridges in bedrooms for medications

Hotel can refrigerate medication for guests

Signage and information

Advance info on accessibility features

Advances videos of accessibility features

Reception

Glass screens in reception are non-reflective

Online check-in available

Steps/stairs

Contrast strips on all steps

Space/obstructions

Clear walkways/corridors throughout

Unobstructed access routes of minimum 1000mm wide in wheelchair accessible rooms

Surface

No loose rugs in bedrooms

Space

Unobstructed routes to key features in bathrooms in wheelchair accessible rooms

Unobstructed access routes of at least 1000mm

Bed

Space for wheelchair transfer on both sides of bed in wheelchair accessible rooms

Toilet

Unobstructed access routes in accessible public toilets

Accessible public toilet in reception area

Accessible public toilet near meeting rooms

Nearest accessible toilets approximately 8m (11 paces) from entrance

Alarms/alerts

Accessible rooms have emergency alarms reachable from bed

Accessible rooms have emergency alarms reachable from shower

Bedrooms have emergency alarms

Bathrooms have emergency alarms

Accessible public toilet has emergency alarm reachable from toilet

Doors and windows/furniture

Contrasting colours for walls, floors, furniture and fittings in public areas

Glass surfaces contrast marked

Toilets

Public toilets have unobstucted access routes

Washbasins

In public toilets, sink reachable from toilet

Fatigue

Parking

Hotel owned car parking available (for disabled guests only)

Disabled parking 5m or less away from accessible entrance

Clearly marked disabled parking

At least one disabled parking space per accessible room

Designated disabled parking area level

Lifts

Handrail in lift

Lift entrance at least 800mm wide

Lift at least 1100mm wide

Lift at least 1400mm deep

Level entrance to the lift

Door

Connecting rooms available

Interconnecting accessible rooms available

Doors to public areas held open with magnetic release

Safety

Emergency evacuation procedures for guests with disabilities

Emergency evacuation procedures discussed upon arrival

Doors can be unlocked from outside in emergencies

Door of accessible public toilet can be unlocked from outside in emergencies

Emergency evacuation procedures for guests with disabilities staying in accessible rooms

General safety

Fire extinguishers in public areas

Familiarisation tours provided upon request

Animals

Welcomes emotional support animals

Fridge

Fridges in bedrooms for medications

Hotel can refrigerate medication for guests

Space

Shop aisles at least 800mm wide

Unobstructed routes to key features in bathrooms in wheelchair accessible rooms

Unobstructed access routes of at least 1000mm

Rails

Public toilets have foldable arm rests

Accessible public toilets have retractable grab rails

Grab rails on all walls of wetrooms in wheelchair accessible rooms

Accessible public toilets have grab rails

Toilets in bathrooms have foldable arm rests

Signage and information

Advance info on accessibility features

Advances videos of accessibility features

Furniture

Seating outside meeting rooms

Seating outside meeting rooms upon request

Variety of seating and other furniture throughout - specially chosen with accessibility in mind

Outside surface

Surface to entrance smooth, hard and well lit

Reception

Drop off area by entrance

Drop off area with dropped kerb

Seating and tables near reception

Seating with rigid arms in reception area

Wheelchairs fit under reception area tables

Guests can avoid queuing

Online check-in available

Steps/stairs

Non-slip surfaces at edge of steps

Handrails easy-to-grip

Handrails contrast to background

Closed risers on stairs

All stairs and steps equipped with easy-to-grip handrails

Step-free access to all public areas and accessible rooms

Space/obstructions

Clear walkways/corridors throughout

Unobstructed access routes of minimum 1000mm wide in wheelchair accessible rooms

Level access/floors

All public areas and accessible rooms level

Without thresholds or changes in level of over 5mm

Floor type info available: wooden, acrylic, low pile carpet

Bed

Space for wheelchair transfer on both sides of bed in wheelchair accessible rooms

Toilet

Unobstructed access routes in accessible public toilets

Accessible public toilet in reception area

Accessible public toilet near meeting rooms

Nearest accessible toilets approximately 8m (11 paces) from entrance

Accessible public toilet on ground floor

Toilet seat height info available: 440mm in accessible room bathrooms

Alarms/alerts

Accessible rooms have emergency alarms reachable from bed

Accessible rooms have emergency alarms reachable from shower

Bedrooms have emergency alarms

Bathrooms have emergency alarms

Emergency alarms reachable from beds

Emergency alarms reachable from showers

Emergency alarms reachable from baths

Emergency alarms reachable from toilets

Public toilets have emergency alarms reachable from toilets

Accessible public toilet has emergency alarm reachable from toilet

Shower/chair

Wall mounted fold down shower seats in wetrooms in wheelchair accessible rooms

Shower stools in bathrooms

Shower stools available on request

Doors

Doors to public areas kept open

Reach

In bathrooms, toilet paper reachable from wheelchair

Toilets

Public toilets have unobstucted access routes

Washbasins

In public toilets, sink reachable from toilet

Allergy

Bed

Synthetic pillows, quilts and mattresses

Synthetic pillows, quilts and mattresses provided upon request

Surface

No loose rugs in bedrooms

Door

Interconnecting accessible rooms available

Alarms/alerts

Accessible rooms have emergency alarms reachable from bed

Accessible rooms have emergency alarms reachable from shower

Wheelchair

Parking

Hotel owned car parking available (for disabled guests only)

Disabled parking 5m or less away from accessible entrance

Well lit car parking area

Clearly marked disabled parking

At least one disabled parking space per accessible room

Designated disabled parking area level

Lifts

Handrail in lift

Lift entrance at least 800mm wide

Lift at least 1100mm wide

Lift at least 1400mm deep

Level entrance to the lift

All lift controls reachable from wheelchair

Furniture

Guests able to move furniture in bedrooms

Staff can move furniture in bedrooms

Seating outside meeting rooms

Seating outside meeting rooms upon request

Variety of seating and other furniture throughout - specially chosen with accessibility in mind

Sockets/switches

Key card switches reachable from wheelchair

Sockets by desk reachable from wheelchair

Thermostats reachable from wheelchair

Sockets by desk reachable from wheelchair in accessible rooms

Toilet

Accessible toilet in reception area

Unobstructed access routes in accessible public toilets

Accessible public toilet in reception area

Accessible public toilet near meeting rooms

Nearest accessible toilets approximately 8m (11 paces) from entrance

Accessible public toilet on ground floor

Toilet seat height info available: 440mm in accessible room bathrooms

Door

Connecting rooms available

Spyholes usable by wheelchair users

Mirrors inside lifts

Interconnecting accessible rooms available

Spyholes in doors reachable from wheelchair in wheelchair accessible rooms

Doors to public areas held open with magnetic release

Wardrobe

Wardrobes/drawers reachable from wheelchair

Wardrobes/drawers reachable from wheelchair in accessible rooms

Doors

Bathroom has sliding doors

Doors to public areas kept open

Handles/locks

Bathroom has lever handle locks

Coat hangers/hooks

Bathroom hooks reachable from wheelchair

Coat hangers/hooks reachable from wheelchair in public toilets

Towels and dryers reachable from wheelchair in bathrooms of wheelchair accessible rooms

Distance

Hair dryers in bathrooms reachable from wheelchair

Hair dryers in bathrooms reachable from wheelchair in accessible rooms

Taps

Bathroom taps have lever handles

Push taps in accessible public toilet

Bathroom taps have lever handles in accessible rooms

Equipment

Cordless kettles available

Mobile hoist available

Ceiling hoist available

Wheelchairs available to borrow

Wheelchair available to borrow for use in showers

Pool hoist available

Level access/floors

Slip resistant flooring in public toilets

Non-slip floors throughout

Showers have non-slip surfaces or mats

All public areas and accessible rooms level

Without thresholds or changes in level of over 5mm

Level bathroom floor in wheelchair accessible rooms

Without thresholds or changes in level of over 5mm

Floor type info available: wooden, acrylic, low pile carpet

Signage

Accessible public toilets clearly signed

Signs comfortably visible from wheelchair

Safety

Emergency evacuation procedures for guests with disabilities

Emergency evacuation procedures discussed upon arrival

Doors can be unlocked from outside in emergencies

Door of accessible public toilet can be unlocked from outside in emergencies

Emergency evacuation procedures for guests with disabilities staying in accessible rooms

General safety

Familiarisation tours provided upon request

Animals

Welcomes emotional support animals

Fridge

Fridges in bedrooms for medications

Hotel can refrigerate medication for guests

Space

Turning space for wheelchair in public toilets

Shop aisles at least 800mm wide

Unobstructed routes to key features in bathrooms in wheelchair accessible rooms

Unobstructed access routes of at least 1000mm

Rails

Public toilets have foldable arm rests

Accessible public toilets have retractable grab rails

Grab rails on all walls of wetrooms in wheelchair accessible rooms

Accessible public toilets have grab rails

Rails on inside of bathroom doors in wheelchair accessible rooms

Vertical rails by washbasins in bathrooms of wheelchair accessible rooms

Toilets in bathrooms have foldable arm rests

Bin

Bins reachable by wheelchair users in public toilets

Washbasin

Wheelchairs can fit under washbasins in public toilets

Exposed pipes under washbasins insulated in public toilets

Mirror above washbasin usable from wheelchair in public toilets

Washbasins reachable from wheelchair in public toilets

Empty surfaces adjoining washbasin in bathrooms

Washbasins reachable from wheelchair in accessible public toilets

Wheelchairs can fit under washbasins in accessible public toilets

Exposed pipes under washbasins insulated in accessible public toilets

Towels/hand dryers reachable from wheelchair in accessible public toilets

Accessible public toilets have lever handle taps

Mirror above washbasin visible from wheelchair in accessible public toilets

Soap dispensers reachable from wheelchair in accessible public toilets

Washbasin reachable from wheelchair in bathrooms of wheelchair accessible rooms

Wheelchairs can fit under bathroom washbasins in accessible rooms

Bathroom soap dispensers reachable from wheelchair in accessible rooms

Signage and information

Advance info on accessibility features

Advances videos of accessibility features

Meeting Rooms

Podium wheelchair accessible

Meeting room whiteboard heights adjustable

Outside surface

Surface to entrance smooth, hard and well lit

Reception

Drop off area by entrance

Drop off area with dropped kerb

Seating and tables near reception

Seating with rigid arms in reception area

Wheelchairs fit under reception area tables

Part of reception desk wheelchair height

Online check-in available

Steps/stairs

Non-slip surfaces at edge of steps

Handrails easy-to-grip

Handrails contrast to background

Closed risers on stairs

All stairs and steps equipped with easy-to-grip handrails

Step-free access to all public areas and accessible rooms

Space/obstructions

Clear walkways/corridors throughout

Unobstructed access routes of minimum 1000mm wide in wheelchair accessible rooms

Shower

Wet room available

Wet rooms free of obstructions

Shower gel/shampoo dispensers reachable from wheelchair in wheelchair accessible rooms

Turning space for wheelchairs in showers

Shower controls reachable from wheelchair

Shower heads can be fixed at wheechair height

Shower gel/shampoo reachable from wheelchair

Shower gel/shampoo reachable from wheelchair in accessible rooms

Bath

Slip resistant bath mats

Grab rails around bath

Grab rails in bath

Restaurant

Restaurant chairs moveable

Surface

No loose rugs in bedrooms

Hangers and hooks

Meeting room coat hangers/hooks reachable from wheelchair

Bed

Height adjustable profiling bed available

Space for wheelchair transfer on both sides of bed in wheelchair accessible rooms

Alarms/alerts

Accessible rooms have emergency alarms reachable from bed

Bedrooms have emergency alarms

Bathrooms have emergency alarms

Accessible public toilet has emergency alarm reachable from toilet

Shower/chair

Wall mounted fold down shower seats in wetrooms in wheelchair accessible rooms

Safe

Safes reachable from wheelchair in wheelchair accessible rooms

Sockets

Sockets reachable from wheelchair in wheelchair accessible rooms

Sockets and storage space for electric wheelchairs

Desk

Desks usable by wheelchair users in accessible rooms

Minibar

Minibar reachable from wheelchair in accessible rooms

Reach

In bathrooms, toilet paper reachable from wheelchair

Toilets

Public toilets have unobstucted access routes

Washbasins

In public toilets, sink reachable from toilet

Telephone

Meeting room telephones reachable from wheelchair

Neurodiversity

Parking

Hotel owned car parking available (for disabled guests only)

Disabled parking 5m or less away from accessible entrance

Furniture

Guests able to move furniture in bedrooms

Staff can move furniture in bedrooms

Door

Connecting rooms available

Mirrors inside lifts

Interconnecting accessible rooms available

Extractor fans

No noisy extractor fans in bathrooms

Hand dryers

No noisy hand dryers in bathrooms

Safety

Emergency evacuation procedures for guests with disabilities

Emergency evacuation procedures discussed upon arrival

Doors can be unlocked from outside in emergencies

Door of accessible public toilet can be unlocked from outside in emergencies

Emergency evacuation procedures for guests with disabilities staying in accessible rooms

Level access/floors

Non-slip floors throughout

Showers have non-slip surfaces or mats

General safety

Familiarisation tours provided upon request

Animals

Welcomes emotional support animals

Noise free, lower lighting

Quieter areas available in public spaces

Quieter public areas with lower/dimmable lighting

Fridge

Fridges in bedrooms for medications

Hotel can refrigerate medication for guests

Signage and information

Advance info on accessibility features

Advances videos of accessibility features

Bed

Synthetic pillows, quilts and mattresses

Synthetic pillows, quilts and mattresses provided upon request

Reception

Glass screens in reception are non-reflective

Guests can avoid queuing

Online check-in available

Steps/stairs

Non-slip surfaces at edge of steps

Closed risers on stairs

Space/obstructions

Clear walkways/corridors throughout

Bath

Textured bath mats removable

Lighting

No flourescent lighting

Dimmable lighting

Dimmable lighting flicker-free

Mirrors free of bright lights

Surface

No loose rugs in bedrooms

Alarms/alerts

Accessible rooms have emergency alarms reachable from bed

Accessible rooms have emergency alarms reachable from shower

Bedrooms have emergency alarms

Bathrooms have emergency alarms

Accessible public toilet has emergency alarm reachable from toilet

Washbasins

In public toilets, sink reachable from toilet

Locks and handles

Safety locks on windows

Hearing

Parking

Hotel owned car parking available (for disabled guests only)

Disabled parking 5m or less away from accessible entrance

Door

Connecting rooms available

Interconnecting accessible rooms available

Alarm

Visual notifications in bathrooms for door knocks/phonecalls

Safety

Emergency evacuation procedures for guests with disabilities

Emergency evacuation procedures discussed upon arrival

Doors can be unlocked from outside in emergencies

Door of accessible public toilet can be unlocked from outside in emergencies

Emergency evacuation procedures for guests with disabilities staying in accessible rooms

Alarms/alerts

Smoke detectors and fire alarms have flashing lights

Accessible rooms have emergency alarms reachable from bed

Accessible rooms have emergency alarms reachable from shower

Bedrooms have emergency alarms

Bathrooms have emergency alarms

Accessible public toilet has emergency alarm reachable from toilet

General safety

Familiarisation tours provided upon request

Animals

Welcomes emotional support animals

Noise free, lower lighting

Quieter areas available in public spaces

Quieter public areas with lower/dimmable lighting

Fridge

Fridges in bedrooms for medications

Hotel can refrigerate medication for guests

Signage and information

Advance info on accessibility features

Advances videos of accessibility features

Meeting Rooms

Hearing loop in meeting rooms

Meeting room hearing loop clearly signed

Level access/floors

Showers have non-slip surfaces or mats

Reception

Online check-in available

Equipment

Infrared system in reception area

Reception area infrared system clearly signed

Washbasins

In public toilets, sink reachable from toilet

Telephone

Textphones available

Mobility

Parking

Hotel owned car parking available (for disabled guests only)

Disabled parking 5m or less away from accessible entrance

Well lit car parking area

Clearly marked disabled parking

At least one disabled parking space per accessible room

Designated disabled parking area level

Lifts

Handrail in lift

Lift entrance at least 800mm wide

Lift at least 1100mm wide

Lift at least 1400mm deep

Level entrance to the lift

Furniture

Guests able to move furniture in bedrooms

Staff can move furniture in bedrooms

Seating outside meeting rooms

Seating outside meeting rooms upon request

Variety of seating and other furniture throughout - specially chosen with accessibility in mind

Toilet

Accessible toilet in reception area

Unobstructed access routes in accessible public toilets

Accessible public toilet in reception area

Accessible public toilet near meeting rooms

Nearest accessible toilets approximately 8m (11 paces) from entrance

Accessible public toilet on ground floor

Toilet seat height info available: 440mm in accessible room bathrooms

Door

Connecting rooms available

Interconnecting accessible rooms available

Doors to public areas held open with magnetic release

Doors

Bathroom has sliding doors

Doors to public areas kept open

Handles/locks

Bathroom has lever handle locks

Taps

Bathroom taps have lever handles

Push taps in accessible public toilet

Bathroom taps have lever handles in accessible rooms

Equipment

Cordless kettles available

Wheelchairs available to borrow

Wheelchair available to borrow for use in showers

Level access/floors

Slip resistant flooring in public toilets

Non-slip floors throughout

Showers have non-slip surfaces or mats

All public areas and accessible rooms level

Without thresholds or changes in level of over 5mm

Level bathroom floor in wheelchair accessible rooms

Without thresholds or changes in level of over 5mm

Floor type info available: wooden, acrylic, low pile carpet

Signage

Accessible public toilets clearly signed

Safety

Emergency evacuation procedures for guests with disabilities

Emergency evacuation procedures discussed upon arrival

Doors can be unlocked from outside in emergencies

Door of accessible public toilet can be unlocked from outside in emergencies

Emergency evacuation procedures for guests with disabilities staying in accessible rooms

General safety

Fire extinguishers in public areas

Familiarisation tours provided upon request

Animals

Welcomes emotional support animals

Fridge

Fridges in bedrooms for medications

Hotel can refrigerate medication for guests

Space

Shop aisles at least 800mm wide

Unobstructed routes to key features in bathrooms in wheelchair accessible rooms

Unobstructed access routes of at least 1000mm

Rails

Public toilets have foldable arm rests

Accessible public toilets have retractable grab rails

Grab rails on all walls of wetrooms in wheelchair accessible rooms

Accessible public toilets have grab rails

Rails on inside of bathroom doors in wheelchair accessible rooms

Vertical rails by washbasins in bathrooms of wheelchair accessible rooms

Toilets in bathrooms have foldable arm rests

Signage and information

Advance info on accessibility features

Advances videos of accessibility features

Outside surface

Surface to entrance smooth, hard and well lit

Reception

Drop off area by entrance

Drop off area with dropped kerb

Seating and tables near reception

Seating with rigid arms in reception area

Wheelchairs fit under reception area tables

Guests can avoid queuing

Online check-in available

Steps/stairs

Non-slip surfaces at edge of steps

Handrails easy-to-grip

Handrails contrast to background

Closed risers on stairs

All stairs and steps equipped with easy-to-grip handrails

Step-free access to all public areas and accessible rooms

Space/obstructions

Clear walkways/corridors throughout

Unobstructed access routes of minimum 1000mm wide in wheelchair accessible rooms

Washbasin

Empty surfaces adjoining washbasin in bathrooms

Accessible public toilets have lever handle taps

Shower

Wet room available

Wet rooms free of obstructions

Bath

Slip resistant bath mats

Grab rails around bath

Grab rails in bath

Bath bench/board provided upon request

Bath seats provided upon request

Surface

No loose rugs in bedrooms

Bed

Height adjustable profiling bed available

Space for wheelchair transfer on both sides of bed in wheelchair accessible rooms

Alarms/alerts

Accessible rooms have emergency alarms reachable from bed

Accessible rooms have emergency alarms reachable from shower

Bedrooms have emergency alarms

Bathrooms have emergency alarms

Emergency alarms reachable from beds

Emergency alarms reachable from showers

Emergency alarms reachable from baths

Emergency alarms reachable from toilets

Public toilets have emergency alarms reachable from toilets

Accessible public toilet has emergency alarm reachable from toilet

Shower/chair

Wall mounted fold down shower seats in wetrooms in wheelchair accessible rooms

Shower stools available on request

Reach

In bathrooms, toilet paper reachable from wheelchair

Toilets

Public toilets have unobstucted access routes

Washbasins

In public toilets, sink reachable from toilet