Overlooking the delightful botanical gardens in Glasgow’s leafy west end, and hidden
within a row of suitably grand terrace houses, the Glasgow Grosvenor Hotel offers one of
the city’s most enchanting stays. Guest rooms are enclosed behind long arched windows
allowing for plenty of light and an enviable view of the gardens from the front of the house,
while high ceilings and tasteful modern furnishings, complete with large beds, marble
bathrooms and exclusive toiletries, make each room exquisitely comfortable.
Family rooms are available with a £40 supplement (under 5s stay for free) while large,
well-appointed double accessible guest rooms are available for those with accessibility
needs and include a wheelchair-accessible path to the lift and wheelchair-accessible
showers, as well as delightful views over the gardens.
The Glasgow Grosvenor hotel has ample wheelchair-accessible public spaces (including
the reception, lift, parking and meeting rooms), a world-class bar and grill on the ground
floor, and a quieter gin bar (BeGin) at the top of the hotel. Grass-fed beef is a menu staple
in the chic Bo’Vine Meats & Wine restaurant, with Chateaubriand to share crowing the
menu alongside Scottish smoked salmon and delicious haggis starters. The wine cellar is
remarkably well-stocked with a range of international wines and a concise, though well-
curated cocktail menu. But cocktail lovers should ascend to the top floor to try a slightly
more daring tipple in the BeGin cocktail parlour, where intriguing, worldly concoctions are
offered through an illustrated menu that details the colourful background story of each
drink. Afternoon Tea is served at the new Terrace restaurant with immersive views over the
gardens.
Conveniently situated in Glasgow’s cosmopolitan west end, the Glasgow Grosvenor offers
quick access to the chic shopping of Byres and Great Western roads, the Kelvingrove
Museum, and the botanical gardens. Guests wanting to travel sustainably around the city
are well-served by Hillhead Underground station which is just 5 minutes away by foot,
while guests travelling by car can take advantage of either the accessible spaces in the
allocated parking lot or, for those with a blue badge, on Grosvenor Terrace.
Can't Miss Experiences
Enjoy a vast selection of 100 gins with bottles sourced from around the world and paired
with 30 tonics and 30 garnishes in Glasgow Grosvenor's award-winning gin bar: BeGin.
Accessibility
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Hotel Policy
Welcomes service animals
Fire extinguishers in public areas
Familiarisation tours provided upon request
Doors can be unlocked from outside in emergencies
Door of accessible public toilet can be unlocked from outside in emergencies
Only service animals permitted
Dining
Buffets reachable from wheelchair
Access routes of at least 800mm wide in restaurants
Wheelchair can fit under restaurant tables
Dairy free, gluten free, nut free, fish and shellfish allergies can all be catered for
Dairy free, gluten free, nut free, fish and shellfish allergies can all be catered for if informed in advance
Unobstructed access routes of at least 800mm wide in bar
Restaurant menus available online in advance
Buffet assistance
Bathroom
Shower chair
Free of noisy extractor fans
Lever/ sensor taps
Vertical rail by washbasin in bathrooms
Bathroom washbasins reachable from wheelchair
Bathroom soap dispensers reachable from wheelchair
Mirror above bathroom washbasin usable from wheelchair
Grab rails around toilets in bathrooms
Wet room
Shower controls reachable from wheelchair
Grab rails in showers
Showers have non-slip surfaces or mats
Bathrooms have emergency alarms
Bedrooms
Synthetic pillows, quilts and mattresses
Guests able to move furniture in bedrooms
Bed mattress firm
Lights in bedrooms reachable from wheelchair
Light switches reachable from bed
Phones reachable from bed
Level surface in bathroom
At least one seat with rigid arms in bedrooms
Bedspreads, blankets or cushions removed upon request
No flowers or plants in/near room
Windows have safety locks
Blackout curtains or blinds in bedrooms
Lamps switch operated or pull cord
No flowers or plants in bedrooms
Additional pillows provided upon request
Outside the hotel
Car parking is available next to the hotel
On-site car park
Accessible parking no more than 5 metres from accessible entrance
Well lit car parking area
Level car park
Clearly marked accessible parking
Surface to entrance smooth and even
Hotel entrance at least 800mm wide
Well lit entrance
Drop off area with dropped kerb
Designated accessible parking area level
Hotel entrance at least 800mm wide
Drop off area by accessible entrance
Mats or non-slip surfaces at entrance
Designated accessible parking within 50m of hotel entrance
Hotel enforces appropriate use of accessible parking spaces
Around the hotel
Areas under stairs are closed in or adult height to avoid collision
Free of loose rugs
Contrast strips on all steps
Non-slip surfaces at edge of steps
Handrails easy-to-grip
Handrails contrasting colour to background
Closed risers on stairs
Ramps at changes of level
Handrails extend beyond start and end of stairs
Handrails extend beyond start and end of ramps
Clear walkways/corridors throughout
Voice announcements for lift
Mirrors inside lifts
Spyholes usable by wheelchair users
Audible alarm system throughout
Visual smoke detectors
Emergency alarms reachable from showers
Emergency alarms reachable from toilets
All doors at least 800mm wide
No all white rooms
Quieter areas available in public spaces
Quieter public areas with lower/dimmable lighting
Signs in contrasting colours
Signs comfortably visible from wheelchair
Pools of light and dark areas avoided
No fluorescent lighting
Dimmable lighting flicker-free
Mirrors free of bright lights
Windows openable
Glare-free furniture and surfaces
Electric wheelchair/ mobility scooter charging
Corridors 1200mm across
Doors to guest rooms have lever handles
Doorways to accessible rooms and public areas at least 800mm wide
Contrasting colours for walls, floors, furniture and fittings in public areas
All stairs and steps equipped with handrails
Low pile carpet throughout
Handrails on outside steps contrast to background
Lift access to all bedrooms and restaurant
Level access or ramps throughout public areas and accessible room
Lock and handles reachable from wheelchair in accessible rooms
Hotel entrance equipped with automatic door
Contrast markings on most internal steps
Art can be removed from guests' rooms upon request
Lifts free from background music
Public areas free from background music
Restaurant free from background music
Marble free
Unobtrusive artwork and decoration only
Vibrating/flashing alarm clocks available
Amenities
24 hour reception
Reception
Seating and tables near reception
Seating with rigid arms in reception area
Wheelchairs fit under reception area tables
Guests can avoid queuing
At least part of reception desk wheelchair height
Online check-in available
Early check-in and late-check out options on request
Lifts
Handrail in lift
Tactile/braille buttons for lift
Lift entrance at least 800mm wide
Lift at least 1400mm deep
Level entrance to the lift
All lift controls reachable from wheelchair
Designated accessible bedroom
Sockets in bedrooms accessible from wheelchair
Space for transfer on both sides of bed in wheelchair accessible rooms
Light switches and lamps reachable from wheelchair in wheelchair accessible rooms
Desks comfortably usable by wheelchair users in wheelchair accessible rooms
In wheelchair accessible rooms, sockets in bedrooms reachable from wheelchair
Wardrobes/drawers reachable from wheelchair in accessible rooms
Accessible bedrooms have unobstructed access routes of at least 800mm
In accessible rooms, spyholes at wheelchair height
Lights in bedrooms reachable from wheelchair in accessible rooms
Turning space for wheelchairs on either side of bed in accessible rooms
Light switches reachable from bed in accessible rooms
Phones reachable from bed in accessible rooms
Key card switches reachable from wheelchair in accessible rooms
Designated accessible bathroom
Roll in shower
Level bathroom floor in accessible rooms
Towels/handryer dryers reachable from wheelchair in bathrooms of accessible rooms
Coat hangers or hooks reachable from wheelchair in bathrooms of wheelchair accessible rooms
Vertical rails by washbasins in bathrooms of wheelchair accessible rooms
Washbasin reachable from wheelchair in bathrooms of wheelchair accessible rooms
Soap dispensers reachable from wheelchair in bathrooms of wheelchair accessible rooms
Bathroom mirrors visible from wheelchair in wheelchair accessible rooms
Grab rails around toilets in bathrooms of wheelchair accessible rooms
Toilet paper reachable from wheelchair in wheelchair accessible rooms
Shower controls reachable from wheelchair in wheelchair accessible rooms
Accessible rooms have emergency alarms reachable from shower
Bathroom bins reachable from wheelchair in accessible rooms
Bathroom towels reachable from wheelchair in accessible rooms
Bathroom hooks reachable from wheelchair in accessible rooms
Bathroom makeup mirrors usable from wheelchair in accessible rooms
Accessible bathrooms have unobstructed access routes of at least 800mm
Turning space for wheelchair in bathrooms of accessible rooms
Lever/ sensor taps in accessible bathroom
Bathroom washbasins reachable from wheelchair in accessible rooms
Wheelchairs can fit under washbasins in accessible rooms
Bathroom soap dispensers reachable from wheelchair in accessible rooms
Mirror above bathroom washbasin usable from wheelchair in accessible rooms
In bathrooms of accessible rooms, toilet paper reachable from wheelchair
Showers have non-slip surfaces or mats in accessible rooms
Bathrooms of accessible rooms have emergency alarms
Emergency alarms reachable from toilets in accessible room bathrooms
Retractable grab rails around toilets in accessible rooms
Shower hooks reachable from wheelchair in accessible rooms
Designated accessible public toilets
Accessible public toilets clearly signed
Accessible public toilet near meeting rooms
Accessible public toilets have unobstructed access routes of 800mm
Accessible public toilets have grab rails
Accessible public toilets have retractable grab rails
Lever/ sensor taps in accessible public toilet
Washbasins reachable from wheelchair in accessible public toilets
Wheelchairs can fit under washbasins in accessible public bathroom
Mirror above washbasin visible from wheelchair in accessible public toilets
Soap dispensers reachable from wheelchair in accessible public toilets
Towels/hand dryers reachable from wheelchair in accessible public bathroom
Bins reachable from wheelchair in accessible public toilets
Accessible public toilet has emergency alarm
Accessible public toilet near restaurant
Accessible public toilet in contrasting colour to background
In accessible public toilet, toilet paper reachable from toilet
Accessible public toilet has emergency alarm reachable from toilet
Accessible public bathroom equipped with emergency alarm
Accessible public toilet on ground floor
Accessible public bathroom equipped with lever handle lock
Turning space for wheelchair in accessible public bathroom
Public toilets
Public bathroom has unobstructed access routes of 800mm
Public toilets contrast marked or contrasting colour
Empty surfaces adjoining washbasin in public toilets
Alternative to hand dryer available in public toilets
Public toilets have emergency alarms reachable from toilets
Public toilets free from pedal bins
Staff
Staff trained in welcoming guests with disabilities
Staff made aware of guests who may require additional assistance
Additional assistance can be arranged in advance
Housekeeping
Hypoallergenic detergent used
Hypoallergenic detergent used upon request
Transport
Religious/cultural
Experience
Design
Babies and young children
Some rooms with baths
Staff can access fridges for guests
Family Friendly
Hotel Policy
No smoking throughout the hotel building
Children of any age welcomed
Only service animals permitted
Dining
Children's menu
High chairs in hotel restaurant
Bathroom
Showers have non-slip surfaces or mats
Bedrooms
Family rooms
Windows have safety locks
Blackout curtains or blinds in bedrooms
Rooms free of fragile ornaments
Free baby cots
Full sized single and double bed together in one room
Outside the hotel
Car parking is available next to the hotel
Around the hotel
Free of loose rugs
Amenities
Can heat baby food
24 hour reception
Free wifi
Designated accessible bathroom
Showers have non-slip surfaces or mats in accessible rooms
Public toilets
Alternative to hand dryer available in public toilets
Experience
Family-friendly attractions nearby
Park and/or children's play area nearby
Family-friendly sports facilities nearby
Babies and young children
Public toilets equipped with baby changing facilities
Changing mats
Some rooms with baths
Staff can access fridges for guests
Hotel is pushchair accessible
Pushchair storage
More frequent waste removal for nappies available upon request
Baby changing
Cots
Religious/ Cultural
Sustainability
Hotel Policy
Goods and services locally sourced wherever possible
Dining
Vegan menu choices
Housekeeping
Option to forego towels being laundered daily
Transport
Hotel within walking distance of public transport
Bikes available to hire or borrow nearby
Religious/cultural
Vegetarian menu choices
Experience
Bike tours
Design
Maximises use of natural light
Wellbeing
Hotel Policy
Goods and services locally sourced wherever possible
No smoking throughout the hotel building
Dining
Vegan menu choices
Dairy free, gluten free, nut free, fish and shellfish allergies can all be catered for if informed in advance