Secrets Moxche

Held between a heavenly expanse of blue Yucatán seas and the lush undulations of the Riviera Maya jungle, Secrets Moxché is sublime.

Carr. Cancún – Tulum Km 294, Playa del Carmen, Q.R., Mexico 77710

Amenities

  • 24 hour reception

Around the hotel

  • Clear walkways/corridors throughout
  • Closed risers on stairs
  • Dimmable lighting
  • Windows that open

Babies and young children

  • Some rooms with baths

Bathroom

  • Bath bench/boards provided
  • Shower chair
  • Showers have non-slip surfaces or mats

Bedrooms

  • Blackout curtains
  • Closed-captioned TV
  • Door lockable from the inside
  • Hypoallergenic bedding
  • In-room ventilation is silent
  • Level surface in bathroom
  • Phones reachable from bed
  • Windows have safety locks

Designated accessible bedroom

  • Turning space for wheelchairs on either side of bed in accessible rooms

Designated accessible public toilets

  • Accessible public toilet near restaurant
  • Accessible public toilets have unobstructed access routes of 800mm
  • Bins reachable from wheelchair in accessible public toilets
  • In accessible public toilet, toilet paper reachable from toilet
  • Soap dispensers reachable from wheelchair in accessible public toilets
  • Turning space for wheelchair in accessible public bathroom

Dining

  • Room service
  • Wheelchair can fit under restaurant tables

Experience

  • Lots of natural light

Hotel Policy

  • Designated spending area for service animals
  • Hotel can refrigerate medication for guests

Housekeeping

  • Hypoallergenic detergent used

Lifts

  • All lift controls reachable from wheelchair
  • Handrail in lift
  • Level entrance to the lift
  • Lift at least 1100mm wide
  • Lift entrance at least 800mm wide
  • Tactile/braille buttons for lift

Outside the hotel

  • Valet parking
  • Well lit entrance

Public toilets

  • Empty surfaces adjoining washbasin in public toilets
  • Public toilets contrast marked or contrasting colour
  • Slip resistant flooring in public bathroom

Reception

  • At least part of reception desk wheelchair height
  • Seating and tables near reception
  • Seating with rigid arms in reception area

Staff

  • Staff trained in welcoming guests with disabilities

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Bedrooms

  • Thermostat controlled by guest

Design

  • Maximises use of natural light

Dining

  • Vegan menu choices

Energy/ Emissions

  • Air conditioning cuts out if window opened
  • Low energy consumption lighting

Hotel Policy

  • Water recycling and filtering system

Waste

  • All glass recycled
  • All paper recycled
  • All recyclable plastics recycled

Amenities

  • Gym
  • Laundry service

Around the hotel

  • Windows that open

Bedrooms

  • Bathrobes and slippers provided
  • Blackout curtains
  • No scales in bedroom

Dining

  • Vegan menu choices

Experience

  • Lots of natural light
  • Private dining

Spa

  • Body wrap
  • Facial treatments
  • Massage
  • Men's spa treatments
  • On site spa
  • Organic spa products
  • Reflexology treatments
  • Sauna
  • Steam room available

This all-inclusive resort in the heart of Mexico’s Riviera Maya oozes luxury with a stunning coastal location beset with idyllic beaches and coral reefs. The resort’s location is further elevated by the mysterious allure of nearby Mayan ruins at Tulum and Cobá, the buzzy shopping and entertainment on Quinta Avenida and a seemingly infinite jungle. Secrets Moxché Playa del Carmen boasts 485 luxurious suites, each with a private balcony or terrace fitted with indulgent private soaking tubs accompanied by exquisite ocean views. The suites are generous in size, with elegant bathrooms in soothing natural colours and couples sinks. Each room and suite boasts modern amenities such as flat-screen TVs, iPod docks, and complimentary Wi-Fi, and are finished in earthy tones and natural highlights reflecting the expanse of nature just beyond the window.

Guests in need of an accessible hotel on the Riviera Maya have a choice of rooms at the Secrets Moxché Playa del Carmen: including the Preferred Club Superior Junior Suite, the Double Ocean Rooms, and the double and junior Suite tropical view rooms. Avoid the Preferred Club Swim Out room if stairs present an issue, as the swim-out access is via stairs. The resort is committed to its adults-only ethos and doesn’t currently offer any connecting rooms, though some of the suites can host three or more adults for those travelling in a group.

Secrets Moxché’s heavenly Spa by Pevonia® offers a rejuvenating mix of innovation and tradition, with treatments offered in a natural environment with views of the stunning Caribbean setting, facilitating an atmosphere of healing and recovery throughout. There’s a full-service beauty salon with a long menu of skin, nail and hair treatments, a hydrotherapy circuit with a sauna and steam room, and a tranquil pool with pressure jets and waterfalls. 

Secrets Moxché Playa del Carmen employs a variety of sustainable practises, from LED lighting throughout the hotel and comprehensive training for all of its staff to environmental protection and conservation of indigenous plant species — including several specimens of Náaj K’aax palms and Seagrapes, given pride in place in the resort’s common areas. 

Secrets Moxché’s dedication to unlimited luxury means guests can explore the vast flavours of the restaurants at their leisure. Of the eleven dining options, there are seven à la carte restaurants serving delicious menus from almost every corner of the world, whether your tastes lean into Asian, European, or Pacific flavours. Ember, an open-fire cooking kitchen is a highlight, alongside authentic Mexican flavours at Dos Almas and a menu of French chef-d’oeuvre served in the elegant interiors of Bisou. Refreshing cocktails are served under scenic exotic canopies in various swim-up bars, while the Dark Horse sports bar and the Gypsy Lounge bar provide evening entertainment alongside tasteful cocktail and wine menus.

Secrets Moxché’s breathtaking location offers a sublime contrast of blue seas and emerald jungle, while the white sand beach’s coastal dune protects the barrier reef against the winds and tides, and offers a sublime stretch of beach, perfect for luxuriating beneath the Mexican sun. The Secrets Moxché Playa del Carmen is within easy reach of both the Gran Coyote Golf Riviera Maya golf course, designed by PGA Legend Nick Price, and El Camaleon Mayakoba, Greg Norman’s picturesque 18-hole golf course.

Beach chairs over looking a lagoon

Can’t Miss Experiences

Opt for a stay in the Preferred Club for an elevated experience with additional services and
amenities, including access to a private lounge, and a gorgeous rooftop restaurant and lounge with
an infinity pool and sweeping ocean vistas.