The Prince Akatoki

A sanctuary of Japanese harmony and tradition, concealed behind the elegant walls of a Georgian townhouse

London

50 Great Cumberland Place, Marble Arch, London W1H 7FD

Amenities

Hearing loops available to borrow

24 hour reception

Outside the hotel

Well lit entrance

Reception

Seating and tables near reception

Seating with rigid arms in reception area

Wheelchairs fit under reception area tables

Guests can avoid queuing

Early check-in and late-check out options on request

Around the hotel

Step-free route available

Handrails easy-to-grip

Mirrors inside lifts

Closed risers on stairs

Handrails contrasting colour to background

Clear walkways/corridors throughout

Areas under stairs are closed in or adult height to avoid collision

Audible alarm system throughout

Visual smoke detectors

Signs in contrasting colours

Electric wheelchair/ mobility scooter charging

Emergency alarms reachable from showers

Emergency alarms reachable from toilets

Braille or tactile signs

No all white rooms

Signs comfortably visible from wheelchair

Doors to public areas kept open

Touch operated lamps in bedrooms

Lock and handles reachable from wheelchair in accessible rooms

No complex patterns

Level access or ramps throughout public areas and accessible room

Vibrating/flashing alarm clocks available

Windows that open

Hotel entrance equipped with automatic door

Art can be removed from guests’ rooms upon request

Unobtrusive artwork and decoration only

No fluorescent lighting

Dimmable lighting

Dimmable lighting flicker-free

Doors to guest rooms have lever handles

All doors at least 800mm wide

No thresholds over 5mm

Free of loose rugs

Carpet, rug and curtain free

Lifts

Tactile/braille buttons for lift

All lift controls reachable from wheelchair

It’s possible to avoid the lift

Handrail in lift

Lift entrance at least 800mm wide

Level entrance to the lift

Public toilets

Alternative to hand dryer available in public toilets

Public toilets have emergency alarms reachable from toilets

Hotel Policy

Emergency evacuation procedures for guests with disabilities

Emergency evacuation procedures discussed upon arrival

Fire extinguishers in public areas

Door of accessible public toilet can be unlocked from outside in emergencies

Hotel can refrigerate medication for guests

Doors can be unlocked from outside in emergencies

Familiarisation tour

Welcomes service animals

Designated spending area for service animals

No extra charge for service animals

Bathroom

Empty surfaces adjoining washbasin in bathrooms

Grab rails around bath

Strong smelling cleaning products avoided

Standalone showers

Bathrooms have thermostatic taps

Wet room

Shower stools available on request

Bath bench/board provided upon request

Shower chair

Bedrooms

At least one seat with rigid arms in bedrooms

No flowers or plants in/near room

Windows have safety locks

Blackout curtains

Light switches reachable from bed

Phones reachable from bed

Lamps switch operated or pull cord

Kitchenettes

Closed-captioned TV

Level surface in bathroom

Dining

Access routes of at least 800mm wide in restaurants

Dairy free, gluten free, nut free, fish and shellfish allergies can all be catered for

Dairy free, gluten free, nut free, fish and shellfish allergies can all be catered for if informed in advance

Wheelchair can fit under restaurant tables

Unobstructed access routes of at least 800mm wide in bar

Restaurant menus available online in advance

Buffet assistance

Babies and young children

Rooms with fridges available

Staff can access fridges for guests

Some rooms with baths

Experience

Minimalist decor

Designated accessible public toilets

Accessible public toilet near meeting rooms

Accessible public toilets have unobstructed access routes of 800mm

In accessible public toilet, toilet paper reachable from toilet

Bins reachable from wheelchair in accessible public toilets

Washbasins reachable from wheelchair in accessible public toilets

Wheelchairs can fit under washbasins in accessible public bathroom

Towels/hand dryers reachable from wheelchair in accessible public bathroom

Mirror above washbasin visible from wheelchair in accessible public toilets

Soap dispensers reachable from wheelchair in accessible public toilets

Accessible public toilet has emergency alarm reachable from toilet

Accessible public toilets have retractable grab rails

Accessible public bathroom equipped with emergency alarm

Turning space for wheelchair in accessible public bathroom

Accessible public toilets have grab rails

Accessible public toilets clearly signed

Designated accessible bathroom

Washbasin reachable from wheelchair in bathrooms of wheelchair accessible rooms

Vertical rails by washbasins in bathrooms of wheelchair accessible rooms

Shower gel/shampoo dispensers reachable from wheelchair in wheelchair accessible rooms

Grab rails around toilets in bathrooms of wheelchair accessible rooms

Shower controls reachable from wheelchair in wheelchair accessible rooms

Bathroom bins reachable from wheelchair in accessible rooms

Bathroom towels reachable from wheelchair in accessible rooms

Emergency alarms reachable from toilets in accessible room bathrooms

Accessible bathrooms have unobstructed access routes of at least 800mm

Retractable grab rails around toilets in accessible rooms

Bathroom makeup mirrors usable from wheelchair in accessible rooms

Bathroom washbasins reachable from wheelchair in accessible rooms

Mirror above bathroom washbasin usable from wheelchair in accessible rooms

In bathrooms of accessible rooms, toilet paper reachable from wheelchair

Bathrooms of accessible rooms have emergency alarms

Showers have non-slip surfaces or mats in accessible rooms

Shower hooks reachable from wheelchair in accessible rooms

Roll in shower

Level bathroom floor in accessible rooms

Designated accessible bedroom

Minibars reachable from wheelchair in wheelchair accessible rooms

Desks comfortably usable by wheelchair users in wheelchair accessible rooms

In wheelchair accessible rooms. thermostats and air conditioners reachable from wheelchair

Accessible bedrooms have unobstructed access routes of at least 800mm

In wheelchair accessible rooms, sockets in bedrooms reachable from wheelchair

Lights in bedrooms reachable from wheelchair in accessible rooms

Wardrobes/drawers reachable from wheelchair in accessible rooms

Key card switches reachable from wheelchair in accessible rooms

Turning space for wheelchairs on either side of bed in accessible rooms

Light switches reachable from bed in accessible rooms

Phones reachable from bed in accessible rooms

Full length mirrors in wheelchair accessible rooms

Safes reachable from wheelchair in wheelchair accessible rooms

Space for wheelchair

Turning space for wheelchair in bathrooms of accessible rooms

Meeting Rooms

Microphones reachable from wheelchair

Housekeeping

Hypoallergenic detergent used upon request

Staff

Staff trained in welcoming guests with disabilities

Staff made aware of guests who may require additional assistance

Additional assistance can be arranged in advance

Amenities

24 hour reception

Free wifi

Around the hotel

Free of loose rugs

Lifts

It’s possible to avoid the lift

Public toilets

Alternative to hand dryer available in public toilets

Hotel Policy

No smoking throughout the hotel building

Bedrooms

Windows have safety locks

Furniture in bedrooms has rounded edges

Family rooms

Blackout curtains

Rooms free of fragile ornaments

Kitchenettes

Full sized additional bed

Extra bed

Dining

Children allowed in bar

Children’s menu

Babies and young children

Rooms with fridges available

Hotel is pushchair accessible

On site babysitting/childcare services

Pushchair storage

Staff can access fridges for guests

Cots

Some rooms with baths

Experience

Park and/or children’s play area nearby

IP TVs

Family-friendly attractions nearby

Designated accessible bathroom

Showers have non-slip surfaces or mats in accessible rooms

Hotel Policy

Complimentary toiletries cruelty free

Publicises and encourages use of public/eco friendly transport

Hotel has environmental policy

Seasonal menu choices

Bedrooms

Thermostat controlled by guest

Energy/ Emissions

Low energy consumption lighting

Occupancy detection systems to save energy

Heating exchange unit

Building Management System

Transport

Hotel within walking distance of public transport

Bikes available to hire or borrow nearby

Dining

Vegan menu choices

Religious/cultural

Vegetarian menu choices

Waste

Complimentary toiletries in recycled/recyclable plastic packaging

All glass recycled

All paper recycled

All recyclable plastics recycled

Housekeeping

Option to forego towels being laundered daily

Amenities

Gym

24 hour gym

Around the hotel

Windows that open

Hotel Policy

Publicises and encourages use of public/eco friendly transport

Hotel has environmental policy

No smoking throughout the hotel building

Seasonal menu choices

Bathroom

Strong smelling cleaning products avoided

Bedrooms

Blackout curtains

Bathrobes and slippers provided

Dining

Dairy free, gluten free, nut free, fish and shellfish allergies can all be catered for if informed in advance

Vegan menu choices

Menus free of calorie information

Religious/cultural

Vegetarian menu choices

Babies and young children

Staff can access fridges for guests

Experience

Minimalist decor

Spa

Rain shower

The Hotel Story

Conveniently located mere steps away from Marble Arch in leafy Marylebone, the Prince Akatoki Hotel offers a central London retreat that oozes with all the style, harmony and service typical of Japanese hospitality but presented in a series of elegant Georgian Townhouses. Rooms are stunning throughout, with minimalist, clean-lined decor accented by keen attention to detail, purposefully uncluttered to enhance the calming ambience. Strong aromatherapy scents lace the public areas of The Prince Akatoki, further enhancing its highly curated sense of tranquillity.

Prince Akatoki emphasises service from the heart, and with this in mind, customers are invited to contact the friendly team at the hotel to request any extras that will enhance their stay. Extra beds and cots for younger children are available as a supplement, and the Executive Rooms have been designed with accessibility in mind. The hotel’s sustainability regimen includes motion detector lights and LED lighting throughout. And a series of new measures, including a green car service for guests, and combined heat and power recycling systems are in the works, further adding to their sustainability arsenal.

This attentiveness continues in the excellent TOKii fusion restaurant, where a beautifully realised Japanese menu, filled with health-boosting ingredients, is served in a chic, minimalist dining room with wide walkways and high ceilings. On the ground floor, the Malt Lounge & Bar offers a twist on a traditional London bar, with premium Japanese whiskies and an impressive Sake stock. Cocktails are of particular note, with emphasis on bold flavours such as rice, white tea, and Pandan served with a touch of theatre (think smoking glasses and table-side finishing touches) in an elegant bar coloured with stylish dark woods from floor to ceiling. The Prince Akatoki App hotel offers a range of accessible features enabling mobile check-in, room service, transport booking, and live chat, for an invaluable blend of convenience and peace of mind.

Conveniently situated in the glamorous west end, the Prince Akatoki offers quick access to the elegant shopping of Bond Street and Marylebone as well as view-laden walks to London luminaries such as the Marble Arch, Buckingham Palace and Hyde Park. Sustainable travel options are close by, including the underground at Marble Arch and the new Elizabeth Line at Bond Street, with direct connections to Canary Wharf, Paddington, Whitechapel and Heathrow.

Seating are with small couch and chairs at The Prince Akatoki

Can’t Miss Experiences

Akatoki’s attractive partner packages include overnight stays with a Dinner for two at the exquisite
Harrods Social by Jason Atherton and free family rooms as part of the Kazoku Family Break.