Hyatt Regency Hakone Resort And Spa
East meets West in this stunning spa hotel beneath iconic Mt Fuji
Accessibility
- 24 hour reception
- Areas under stairs are closed in or adult height to avoid collision
- Blackout curtains
- Clear walkways/corridors throughout
- Designated spending area for service animals
- Detachable shower head
- Door lockable from the inside
- Empty surfaces adjoining washbasin in bathrooms
- Free of loose rugs
- Hotel can refrigerate medication for guests
- In-room ventilation is silent
- Level bathroom floor in accessible rooms
- Lever/ sensor taps in accessible bathroom
- Restaurant menus available online in advance
- Room service
- Seating and tables near reception
- Shower chair
- Windows that open
Accessible parking
- Car parking is available next to the hotel
- Clearly marked accessible parking
- Designated accessible parking within 50m of hotel entrance
- Level car park
- On-site car park
Accessible public bathroom
- Rail on inside of bathroom door in accessible public bathroom
- Turning space for wheelchair in accessible public bathroom
Allergy
- Hypoallergenic bedding
Designated accessible public toilets
- Accessible public toilet near restaurant
- Accessible public toilet on ground floor
- Accessible public toilets have retractable grab rails
- Accessible public toilets have unobstructed access routes of 800mm
- In accessible public toilet, toilet paper reachable from toilet
Visual disability
- Closed-captioned TV
- Large print menus
Wheelchairs
- At least part of reception desk wheelchair height
- Bathroom mirrors visible from wheelchair in wheelchair accessible rooms
- Bathroom washbasins reachable from wheelchair in accessible rooms
- Bins reachable from wheelchair in accessible public toilets
- Coat hangers or hooks reachable from wheelchair in accessible public toilets
- Desks comfortably usable by wheelchair users in wheelchair accessible rooms
- Full length mirrors in wheelchair accessible rooms
- In wheelchair accessible rooms. thermostats and air conditioners reachable from wheelchair
- Lift at least 1100mm wide
- Lift entrance at least 800mm wide
- Mirror above washbasin visible from wheelchair in accessible public toilets
- Toilet paper reachable from wheelchair in wheelchair accessible rooms
- Wheelchairs can fit under washbasins in accessible rooms
- Wheelchairs fit under reception area tables
Bathroom
- Detachable shower head
Bedroom
- Blackout curtains
Children's fun
- Family-friendly attractions nearby
- Games available to borrow
- Park and/or children's play area nearby
- Play area
Facilities
- Laundry service
- Lifts
- Microwave
Families
- 24 hour reception
- Baby changing
- Children allowed in bar
- Children's areas and/or activities provided in reception area
- Children's menu
- Cots
- Door lockable from the inside
- Full sized additional bed
- High chairs in hotel restaurant
- Hotel is pushchair accessible
- More frequent waste removal for nappies available upon request
- Public toilets equipped with baby changing facilities
- Spacious lifts
Parking
- Valet parking
Dining
- Some organic food
- Vegetarian menu choices
Sustainability
- Composting programme
- Left-over food redistributed
- Single-use plastic free
- Thermostat controlled by guest
- Zero landfill waste
Transport
- EV charge points
Bedroom
- Blackout curtains
- Windows that open
Dining
- Some organic food
- Vegetarian menu choices
Luxury
- Private dining
Spa
- Facial treatments
- Massage
- On site spa
A dreamy location at the foot of Mt Fuji, the Hyatt Regency Hakone offers an irresistible base to explore the hot springs and walking trails of Hakone National Park. The charming hotel marries a sensible mix of East and West, with beautiful baths/ Onsen and 80 guest rooms, many with traditional tatami, alongside more typical Western conveniences such as TVs and hi-tech extras not generally offered in the Ryokans that the area is famed for. Many of Hyatt Regency’s rooms offer traditional Ryokan-style Tatami beds alongside typical Western beds, making this an ideal option for guests hoping to dip a toe into traditional Japanese guesthouse living. The decor boasts a natural aesthetic with stone and wood accents, and large windows allow flawless views of the undulations of the Hakone mountains.
The hotel is accessible with two dedicated accessible rooms featuring handrails and sliding doors. However, showers are inside baths in the accessible rooms. The hotel’s main hot spring bath also has step-only access. The Hyatt Regency’s positioning as a weekend destination for Tokyo (it’s less than two hours by Shinkansen) means it’s also pet-friendly and has 6 pet-friendly rooms to choose from.
The baths are central to any stay in an Onsen Inn, but the Hyatt Regency elevates the experience with spa treatments at the Spa IZUMI, an ideal finale after a day spent exploring the sceneries in Hakone.
Hakone’s Hyatt Regency benefits from numerous nooks and cosy spaces to relax, the most enticing of which is the Living Room, which serves a small selection of coffees, teas and snacks around a beautiful log fire. The dining room offers an eclectic menu of Western dishes, with an emphasis on French cuisine, and there’s a sushi counter with a finely curated ensemble of local produce, all elevated by sweeping natural panoramas. Pair dinner with one of the impressive international wines or sample a local sake, perfect with sushi. Nestled at the foot of iconic Mount Fuji, the volcanic peak towering above Japan’s horizon, the Hyatt Regency is well placed to explore Lake Ashi’s hot springs, the Owakudani Valley, and a charming mountain railway.
Can’t Miss Experiences
The heart of any stay in Hakone is the Onsen. Take an afternoon dip in the hotel’s sulfate pools, rich in calcium and magnesium, and later relax in the provided Yukatas for a traditional Japanese experience.