Hyatt Regency Hakone Resort And Spa

East meets West in this stunning spa hotel beneath iconic Mt Fuji

Amenities

  • 24 hour reception

Around the hotel

  • Areas under stairs are closed in or adult height to avoid collision
  • Clear walkways/corridors throughout
  • Free of loose rugs
  • No thresholds over 5mm
  • Step-free route available
  • Windows that open

Babies and young children

  • Microwave

Bathroom

  • Detachable shower head
  • Empty surfaces adjoining washbasin in bathrooms
  • Grab rails around toilets in bathrooms
  • Rail on inside of bathroom door
  • Shower chair

Bedrooms

  • At least one seat with rigid arms in bedrooms
  • Blackout curtains
  • Closed-captioned TV
  • Door lockable from the inside
  • Hypoallergenic bedding
  • In-room ventilation is silent

Designated accessible bathroom

  • Bathroom mirrors visible from wheelchair in wheelchair accessible rooms
  • Bathroom washbasins reachable from wheelchair in accessible rooms
  • Grab rails around toilets in bathrooms of wheelchair accessible rooms
  • Level bathroom floor in accessible rooms
  • Lever/ sensor taps in accessible bathroom
  • Rail on inside of bathroom door in accessible rooms
  • Toilet paper reachable from wheelchair in wheelchair accessible rooms
  • Wheelchairs can fit under washbasins in accessible rooms

Designated accessible bedroom

  • Desks comfortably usable by wheelchair users in wheelchair accessible rooms
  • Full length mirrors in wheelchair accessible rooms
  • In wheelchair accessible rooms. thermostats and air conditioners reachable from wheelchair

Designated accessible public toilets

  • Accessible public toilet near restaurant
  • Accessible public toilet on ground floor
  • Accessible public toilets have retractable grab rails
  • Accessible public toilets have unobstructed access routes of 800mm
  • Bins reachable from wheelchair in accessible public toilets
  • Coat hangers or hooks reachable from wheelchair in accessible public toilets
  • In accessible public toilet, toilet paper reachable from toilet
  • Mirror above washbasin visible from wheelchair in accessible public toilets
  • Turning space for wheelchair in accessible public bathroom

Dining

  • Large print menus
  • Restaurant menus available online in advance
  • Room service

Hotel Policy

  • Designated spending area for service animals
  • Hotel can refrigerate medication for guests

Lifts

  • Handrail in lift
  • Level entrance to the lift
  • Lift at least 1100mm wide
  • Lift entrance at least 800mm wide

Outside the hotel

  • Car parking is available next to the hotel
  • Clearly marked accessible parking
  • Designated accessible parking within 50m of hotel entrance
  • Drop off area by accessible entrance
  • Level car park
  • On-site car park
  • Valet parking

Public toilets

  • Public toilets have emergency alarms reachable from toilets

Reception

  • At least part of reception desk wheelchair height
  • Seating and tables near reception
  • Wheelchairs fit under reception area tables

Amenities

  • 24 hour reception
  • Laundry service

Around the hotel

  • Free of loose rugs

Babies and young children

  • Baby changing
  • Cots
  • Hotel is pushchair accessible
  • Microwave
  • More frequent waste removal for nappies available upon request
  • Public toilets equipped with baby changing facilities

Bathroom

  • Detachable shower head

Bedrooms

  • Blackout curtains
  • Door lockable from the inside
  • Full sized additional bed

Dining

  • Children allowed in bar
  • Children's menu
  • High chairs in hotel restaurant

Experience

  • Family-friendly attractions nearby
  • Games available to borrow
  • Park and/or children's play area nearby
  • Play area

Lifts

  • Spacious lifts

Outside the hotel

  • Car parking is available next to the hotel
  • Valet parking

Reception

  • Children's areas and/or activities provided in reception area

Bedrooms

  • Thermostat controlled by guest

Dining

  • Composting programme
  • Some organic food

Hotel Policy

  • Single-use plastic free

Religious/cultural

  • Vegetarian menu choices

Transport

  • EV charge points

Waste

  • Left-over food redistributed
  • Zero landfill waste

Amenities

  • Laundry service

Around the hotel

  • Windows that open

Bedrooms

  • Blackout curtains

Dining

  • Some organic food

Experience

  • Private dining
  • Walking maps for local area available on reception

Hotel Policy

  • Single-use plastic free

Religious/cultural

  • Vegetarian menu choices

Spa

  • Facial treatments
  • Massage
  • On site spa

A dreamy location at the foot of Mt Fuji, the Hyatt Regency Hakone offers an irresistible base to explore the hot springs and walking trails of Hakone National Park. The charming hotel marries a sensible mix of East and West, with beautiful baths/ Onsen and 80 guest rooms, many with traditional tatami, alongside more typical Western conveniences such as TVs and hi-tech extras not generally offered in the Ryokans that the area is famed for. Many of Hyatt Regency’s rooms offer traditional Ryokan-style Tatami beds alongside typical Western beds, making this an ideal option for guests hoping to dip a toe into traditional Japanese guesthouse living. The decor boasts a natural aesthetic with stone and wood accents, and large windows allow flawless views of the undulations of the Hakone mountains.

The hotel is accessible with two dedicated accessible rooms featuring handrails and sliding doors. However, showers are inside baths in the accessible rooms. The hotel’s main hot spring bath also has step-only access. The Hyatt Regency’s positioning as a weekend destination for Tokyo (it’s less than two hours by Shinkansen) means it’s also pet-friendly and has 6 pet-friendly rooms to choose from.

The baths are central to any stay in an Onsen Inn, but the Hyatt Regency elevates the experience with spa treatments at the Spa IZUMI, an ideal finale after a day spent exploring the sceneries in Hakone.

Hakone’s Hyatt Regency benefits from numerous nooks and cosy spaces to relax, the most enticing of which is the Living Room, which serves a small selection of coffees, teas and snacks around a beautiful log fire. The dining room offers an eclectic menu of Western dishes, with an emphasis on French cuisine, and there’s a sushi counter with a finely curated ensemble of local produce, all elevated by sweeping natural panoramas. Pair dinner with one of the impressive international wines or sample a local sake, perfect with sushi.  Nestled at the foot of iconic Mount Fuji, the volcanic peak towering above Japan’s horizon, the Hyatt Regency is well placed to explore Lake Ashi’s hot springs, the Owakudani Valley, and a charming mountain railway.

Big wide pool

Can’t Miss Experiences

The heart of any stay in Hakone is the Onsen. Take an afternoon dip in the hotel’s sulfate pools, rich in calcium and magnesium, and later relax in the provided Yukatas for a traditional Japanese experience.