Royal Lancaster London

Boasting sublime rooms with some of the best views in London, The Royal Lancaster is a bastion of independent luxury in chain-filled London
London
Lancaster Terrace, London W2 2TY

About

A striking 8-metre tall glazed façade welcomes guests to the Royal Lancaster, and once inside, a
commitment to luxury, faultless service and independence shines in elegant public areas and
beautifully appointed rooms that reach 18 stories into the London skyline — with all the views the
capital can provide. There are 411 rooms to choose from each offering contemporary luxury
elevated by Carrara marble bathrooms with rainfall showers, White Company toiletries and big
comfortable beds, perfect for uninterrupted sleep after days exploring London. Some have extra
space for all the family and chic living areas with views out over the skyline, but all rooms are
finished in neutral tones with a modern sleek design courtesy of a recent refurbishment. Big
stunning suites come with park views from the upper floors of the building, as well as large bright
lounges and dining spaces made for entertaining.

Rated as one of the UK’s most accessible hotels, the Royal Lancaster’s accessibility features are
impressive, including level access to the reception, lobby and the Nine King’s Suite, a hearing loop
in the reception and concierge, and comprehensive training for all guest-facing employees. As
such, London-bound guests looking for an accessible room in West London will find few better
than here. Book the accessible executive category on the 16th and 17th floors, and you'll have
stunning vistas of the London skyline from rooms designed for ease of access. Emergency
assistance alarms are in each room, and accessible rooms have spacious walk-in showers,
appropriate for wheelchair access. Interconnecting room options are available across the Royal
Lancaster’s rooms and suites, including the accessible executive rooms, Park Suite, and Executive
category rooms.
While there isn't a dedicated spa at the Royal Lancaster, decadent in-room treatments are
available, including massage, manicures and pedicures, beauty services and facials. And there’s a
24-hour gym too.
Five restaurants and bars provide a beautiful dining experience at the Royal Lancaster, but Nipa
Thai, the hotel’s Thai restaurant is a highlight. Tucked away on the first floor with an all-female, all-
Thai kitchen, the restaurant crafts tantalisingly authentic Thai food, including traditional Khantoke
platters on Saturdays. Elsewhere, Tony Page at Island Grill serves a contemporary menu of
internationally-flavoured signature dishes from a chic dining room and a heated terrace with
beguiling views of Hyde Park’s Italian Gardens, while the Park Restaurant serves the a la carte
and buffet breakfasts with floor-to-ceiling views of the park.
The Royal Lancaster’s position across the road from Hyde Park makes it an ideal choice for guests
hoping to indulge in languid walks in one of the UK’s most beautiful city parks. Stroll from the
Lancaster and through the Italian Gardens and you’ll soon reach the serene curves of the
Serpentine Lake, home to swans and ducks, rowing boats and the Serpentine Gallery. Wander on
and there’s Knightsbridge for Harrods, the Wellington Arch en route to Buckingham Palace and
Kensington Gardens home to the sublime Kensington Palace. Everywhere else is just a short tube
ride away.

Can't Miss Experiences

The Royal Lancaster’s delightful afternoon tea is a nod to all things British, served in the idyllic Hyde Café with a charming assortment of sandwiches, baked scones and sweets, accompanied by teas from around the world and local Chapel Down Sparkling Wine.

Accessibility

Filter by:

Designated accessible bathroom

Wheelchairs can fit under washbasins in accessible rooms
Rail on inside of bathroom door in accessible rooms
Shower gel/shampoo dispensers reachable from wheelchair in wheelchair accessible rooms
Accessible rooms have emergency alarms reachable from shower
Bathrooms of accessible rooms have emergency alarms
Grab rails around toilets in bathrooms of wheelchair accessible rooms
Shower controls reachable from wheelchair in wheelchair accessible rooms
Level bathroom floor in accessible rooms
Bathroom mirrors visible from wheelchair in wheelchair accessible rooms
Mirror above bathroom washbasin usable from wheelchair in accessible rooms
Retractable grab rails around toilets in accessible rooms
In bathrooms of accessible rooms, toilet paper reachable from wheelchair
Lever/ sensor taps in accessible bathroom
Step-free shower in accessible bathroom
Bathroom towels reachable from wheelchair in accessible rooms
Shower hooks reachable from wheelchair in accessible rooms
Roll in shower
Grab rails on walls in accessible bathrooms

Hotel Policy

Hotel can refrigerate medication for guests
Welcomes service animals

Bedrooms

In-room ventilation is silent
Orthopaedic pillows available
Safe
Rooms free of fragile ornaments
Pillow menu
Family rooms
Blackout curtains or blinds in bedrooms
Hypoallergenic bedding
Interconnecting rooms
Lamps switch operated or pull cord
Door lockable from the inside
Thermostat controlled by guest
Uncarpeted Rooms

Designated accessible public toilets

Accessible public toilet near restaurant
Coat hangers or hooks reachable from wheelchair in accessible public toilets
Turning space for wheelchair in accessible public bathroom
Accessible public bathroom equipped with emergency alarm
Bins reachable from wheelchair in accessible public toilets
Accessible public toilets have retractable grab rails
Accessible public toilet has emergency alarm
Wheelchairs can fit under washbasins in accessible public bathroom
Mirror above washbasin visible from wheelchair in accessible public toilets
Lever/ sensor taps in accessible public toilet
Towels/hand dryers reachable from wheelchair in accessible public bathroom

Amenities

Hearing loop in the reception area
Can heat baby food
Make-up
Pram storage
24 hour gym
24 hour reception
Gym
Laundry service
Wheelchairs available to borrow
Car seats

Waste

All glass recycled
All paper recycled
Zero landfill waste
All recyclable plastics recycled

Transport

Hotel within walking distance of public transport
Bikes available to hire or borrow nearby
Bikes available to hire or borrow from hotel
EV charge points

Design

Maximises use of natural light

Lifts

Lift entrance at least 800mm wide
Tactile/braille buttons for lift
Handrail in lift
Level entrance to the lift
Spacious lifts
All lift controls reachable from wheelchair

Housekeeping

Hypoallergenic detergent used

Dining

Children's areas and/or activities provided in restaurants
Large print menus available
Vegan menu choices
Food waste reduction programme
Access routes of at least 800mm wide in restaurants
Wheelchair can fit under restaurant tables
Room service

Babies and young children

Baby baths
Cots
Changing mats
More frequent waste removal for nappies available upon request
Microwave
On site babysitting/childcare services
Hotel is pushchair accessible
Some rooms with baths

Religious/cultural

Vegetarian menu choices

Experience

Lots of natural light

Staff

Staff trained in welcoming guests with disabilities

Spa

Massage
Facial treatments
Lymphatic drainage
Manicure
Hairdresser
Reflexology treatments

Designated accessible bedroom

Safes reachable from wheelchair in wheelchair accessible rooms
In accessible rooms, spyholes at wheelchair height
Phones reachable from bed in accessible rooms
Light switches reachable from bed in accessible rooms
Minibar reachable from wheelchair in accessible rooms

Bathroom

Standalone showers
Shower chair
Bathrooms free from pedal bins
No noisy hand dryers in bathrooms
Grab rails in bath

Around the hotel

Emergency alarms reachable from showers
Emergency alarms reachable from toilets
Visual smoke detectors
Vibrating/flashing alarm clocks available
Step-free access throughout
Areas under stairs are closed in or adult height to avoid collision
Voice announcements for lift
Free of loose rugs
Dimmable lighting
Tactile markings on all steps
Low pile carpet throughout
No thresholds over 5mm
Clear walkways/corridors throughout
Handrails easy-to-grip
Non-slip surfaces at edge of steps
Closed risers on stairs
Signs in contrasting colours
No fluorescent lighting
Mirrors free of bright lights
Unobtrusive artwork and decoration only
Doors to guest rooms have lever handles
No complex patterns
No all white rooms
Mirrors inside lifts
Lock and handles reachable from wheelchair in accessible rooms
Handrails contrasting colour to background
Corridors 1200mm across
Handrails on both sides of staircases
All stairs and steps equipped with handrails
Lifts free from background music
Dimmable lighting flicker-free
Lift access to all bedrooms and restaurant

Energy/ Emissions

Low energy consumption lighting
Occupancy detection systems to save energy
Third party energy audit

Outside the hotel

Drop off area with dropped kerb
Well lit entrance
Mats or non-slip surfaces at entrance
Hotel entrance at least 800mm wide
On-site car park
Level car park
Surface to entrance smooth and even
Drop off area by accessible entrance
Well lit car parking area

Family Friendly

Bedrooms

Safe
Rooms free of fragile ornaments
Family rooms
Blackout curtains or blinds in bedrooms
Interconnecting rooms
Door lockable from the inside

Amenities

Can heat baby food
Pram storage
24 hour reception
Laundry service
Car seats

Transport

Bikes available to hire or borrow from hotel

Lifts

Spacious lifts

Dining

Children's areas and/or activities provided in restaurants

Babies and young children

Baby baths
Cots
Changing mats
More frequent waste removal for nappies available upon request
Microwave
On site babysitting/childcare services
Hotel is pushchair accessible
Some rooms with baths

Around the hotel

Free of loose rugs

Religious/ Cultural

Sustainability

Bedrooms

Thermostat controlled by guest

Waste

All glass recycled
All paper recycled
Zero landfill waste
All recyclable plastics recycled

Transport

Hotel within walking distance of public transport
Bikes available to hire or borrow nearby
Bikes available to hire or borrow from hotel
EV charge points

Design

Maximises use of natural light

Dining

Vegan menu choices
Food waste reduction programme

Religious/cultural

Vegetarian menu choices

Energy/ Emissions

Low energy consumption lighting
Occupancy detection systems to save energy
Third party energy audit

Wellbeing

Bedrooms

Blackout curtains or blinds in bedrooms

Amenities

Make-up
24 hour gym
Gym
Laundry service

Transport

Bikes available to hire or borrow from hotel

Dining

Vegan menu choices

Religious/cultural

Vegetarian menu choices

Experience

Lots of natural light

Spa

Massage
Facial treatments
Hairdresser
Reflexology treatments

Activities

Stay active and enjoy all the local attractions

Galleries and museums
Historic houses
Independent shops
Shopping

Local Landscapes

Town/City