Secrets Moxche

Held between a heavenly expanse of blue Yucatán seas and the lush undulations of the Riviera Maya jungle, Secrets Moxché is sublime.
Mexico
Carr. Cancún - Tulum Km 294, Playa del Carmen, Q.R., Mexico 77710

About

This all-inclusive resort in the heart of Mexico’s Riviera Maya oozes luxury with a stunning coastal
location beset with idyllic beaches and coral reefs. The resort's location is further elevated by the
mysterious allure of nearby Mayan ruins at Tulum and Cobá, the buzzy shopping and
entertainment on Quinta Avenida and a seemingly infinite jungle. Secrets Moxché Playa del
Carmen boasts 485 luxurious suites, each with a private balcony or terrace fitted with indulgent
private soaking tubs accompanied by exquisite ocean views. The suites are generous in size, with
elegant bathrooms in soothing natural colours and couples sinks. Each room and suite boasts
modern amenities such as flat-screen TVs, iPod docks, and complimentary Wi-Fi, and are finished
in earthy tones and natural highlights reflecting the expanse of nature just beyond the window.

Guests in need of an accessible hotel on the Riviera Maya have a choice of rooms at the Secrets
Moxché Playa del Carmen: including the Preferred Club Superior Junior Suite, the Double Ocean
Rooms, and the double and junior Suite tropical view rooms. Avoid the Preferred Club Swim Out
room if stairs present an issue, as the swim-out access is via stairs. The resort is committed to its
adults-only ethos and doesn't currently offer any connecting rooms, though some of the suites can
host three or more adults for those travelling in a group.
Secrets Moxché's heavenly Spa by Pevonia® offers a rejuvenating mix of innovation and tradition,
with treatments offered in a natural environment with views of the stunning Caribbean setting,
facilitating an atmosphere of healing and recovery throughout. There’s a full-service beauty salon
with a long menu of skin, nail and hair treatments, a hydrotherapy circuit with a sauna and steam
room, and a tranquil pool with pressure jets and waterfalls. 
Secrets Moxché Playa del Carmen employs a variety of sustainable practises, from LED lighting
throughout the hotel and comprehensive training for all of its staff to environmental protection and
conservation of indigenous plant species — including several specimens of Náaj K'aax palms and
Seagrapes, given pride in place in the resort's common areas. 
Secrets Moxché's dedication to unlimited luxury means guests can explore the vast flavours of the
restaurants at their leisure. Of the eleven dining options, there are seven à la carte restaurants
serving delicious menus from almost every corner of the world, whether your tastes lean into
Asian, European, or Pacific flavours. Ember, an open-fire cooking kitchen is a highlight, alongside
authentic Mexican flavours at Dos Almas and a menu of French chef-d'oeuvre served in the
elegant interiors of Bisou. Refreshing cocktails are served under scenic exotic canopies in various
swim-up bars, while the Dark Horse sports bar and the Gypsy Lounge bar provide evening
entertainment alongside tasteful cocktail and wine menus.
Secrets Moxché's breathtaking location offers a sublime contrast of blue seas and emerald jungle,
while the white sand beach’s coastal dune protects the barrier reef against the winds and tides,
and offers a sublime stretch of beach, perfect for luxuriating beneath the Mexican sun. The Secrets
Moxché Playa del Carmen is within easy reach of both the Gran Coyote Golf Riviera Maya golf
course, designed by PGA Legend Nick Price, and El Camaleon Mayakoba, Greg Norman’s
picturesque 18-hole golf course.

Can't Miss Experiences

Opt for a stay in the Preferred Club for an elevated experience with additional services and amenities, including access to a private lounge, and a gorgeous rooftop restaurant and lounge with an infinity pool and sweeping ocean vistas.

Accessibility

Filter by:

Designated accessible public toilets

Soap dispensers reachable from wheelchair in accessible public toilets
Washbasins reachable from wheelchair in accessible public toilets
Accessible public toilet in contrasting colour to background
Slip resistant flooring in accessible public bathroom
Towels/hand dryers reachable from wheelchair in accessible public bathroom
Bins reachable from wheelchair in accessible public toilets
Accessible public toilets have unobstructed access routes of 800mm
Turning space for wheelchair in accessible public bathroom
In accessible public toilet, toilet paper reachable from toilet
Accessible public toilets have grab rails
Accessible public toilet near restaurant

Hotel Policy

Hotel can refrigerate medication for guests
Designated spending area for service animals
Water recycling and filtering system

Bedrooms

Hypoallergenic bedding
Windows have safety locks
Orthopaedic pillows available
Orthopedic mattresses
Closed-captioned TV
Level surface in bathroom
Bed at least 600 mm from floor to the top of mattresses
Bathrobes and slippers provided
Safe
Phones reachable from bed
Uncarpeted Rooms
Blackout curtains or blinds in bedrooms
Door lockable from the inside
In-room ventilation is silent
No scales in bedroom
Pillow menu
Tactile room numbering
Thermostat controlled by guest

Around the hotel

Dimmable lighting
Windows openable
Unobtrusive artwork and decoration only
Clear walkways/corridors throughout
Handrails extend beyond start and end of stairs
Closed risers on stairs
Doors to guest rooms have lever handles
Mirrors inside lifts

Babies and young children

Some rooms with baths

Design

Maximises use of natural light

Staff

Staff trained in welcoming guests with disabilities

Experience

Lots of natural light
Adult-only hotel
Games available to borrow
Lifeguard
Private dining

Bathroom

Bath bench/boards provided
Bathrooms free from pedal bins
Showers have non-slip surfaces or mats
Bathroom soap dispensers reachable from wheelchair
Mirror above bathroom washbasin usable from wheelchair
Lever/ sensor taps
Bathroom washbasins reachable from wheelchair
Shower chair

Spa

Body wrap
Hairdresser
Organic spa products
Men's spa treatments
Steam room available
Hydrotherapy
Massage
Reflexology treatments
On site spa
Couples spa treatment
Facial treatments
Sauna
Detox treatments
Hot stone therapy
Manicure
Deep cleansing facial

Dining

Vegan menu choices
Wheelchair can fit under restaurant tables
High chairs in hotel restaurant
Room service

Energy/ Emissions

Air conditioning cuts out if window opened
Low energy consumption lighting
Heating exchange unit

Amenities

24 hour reception
Laundry service
Gym
Yoga mats

Designated accessible bedroom

Turning space for wheelchairs on either side of bed in accessible rooms
Bed at least 650mm from floor to the top of mattress in accessible room
At least 1.5m unobstructed space on each side of the bed in accessible room

Lifts

Lift at least 1100mm wide
Lift entrance at least 800mm wide
All lift controls reachable from wheelchair
Handrail in lift
Lift at least 1400mm deep
Level entrance to the lift
Tactile/braille buttons for lift
Spacious lifts
Emergency calls from lift are dealt with in house

Public toilets

Public toilets contrast marked or contrasting colour
Slip resistant flooring in public bathroom
Public bathroom has unobstructed access routes of 800mm
Empty surfaces adjoining washbasin in public toilets

Outside the hotel

Well lit entrance
Valet parking

Reception

At least part of reception desk wheelchair height
Seating with rigid arms in reception area
Seating and tables near reception

Housekeeping

Hypoallergenic detergent used

Waste

All glass recycled
All paper recycled
All recyclable plastics recycled

Religious/ Cultural

Sustainability

Hotel Policy

Water recycling and filtering system

Bedrooms

Thermostat controlled by guest

Design

Maximises use of natural light

Dining

Vegan menu choices

Energy/ Emissions

Air conditioning cuts out if window opened
Low energy consumption lighting
Heating exchange unit

Waste

All glass recycled
All paper recycled
All recyclable plastics recycled

Wellbeing

Bedrooms

Bathrobes and slippers provided
Blackout curtains or blinds in bedrooms
No scales in bedroom

Around the hotel

Windows openable

Experience

Lots of natural light
Adult-only hotel
Private dining

Spa

Body wrap
Hairdresser
Organic spa products
Men's spa treatments
Steam room available
Hydrotherapy
Massage
Reflexology treatments
On site spa
Couples spa treatment
Facial treatments
Sauna
Detox treatments
Hot stone therapy
Deep cleansing facial

Dining

Vegan menu choices

Amenities

Laundry service
Gym
Yoga mats

Activities

Stay active and enjoy all the local attractions

Beach
Outdoor swimming

Local Landscapes

Coastal