Japan

  • Japanese hotel exterior

    Hyatt Regency Hakone Resort And Spa

    East meets West in this stunning spa hotel beneath iconic…




    Accessibility

    • Accessible public toilet near restaurant
    • Accessible public toilet on ground floor
    • Accessible public toilets have retractable grab rails
    • Accessible public toilets have unobstructed access routes of 800mm
    • Areas under stairs are closed in or adult height to avoid collision
    • Bathroom mirrors visible from wheelchair in wheelchair accessible rooms
    • Blackout curtains
    • Clear walkways/corridors throughout
    • Designated spending area for service animals
    • Detachable shower head
    • Door lockable from the inside
    • Empty surfaces adjoining washbasin in bathrooms
    • Free of loose rugs
    • Hotel can refrigerate medication for guests
    • In-room ventilation is silent
    • Level bathroom floor in accessible rooms
    • Lever/ sensor taps in accessible bathroom
    • Room service
    • Seating and tables near reception
    • Shower chair

    Accessible parking

    • Car parking is available next to the hotel
    • Clearly marked accessible parking
    • Designated accessible parking within 50m of hotel entrance
    • Level car park
    • On-site car park

    Allergy

    • Hypoallergenic bedding

    Dining

    • Restaurant menus available online in advance

    Mobility

    • At least one seat with rigid arms in bedrooms
    • Drop off area by accessible entrance
    • Grab rails around toilets in bathrooms
    • Grab rails around toilets in bathrooms of accessible rooms
    • Handrail in lift
    • Level entrance to the lift
    • No thresholds over 5mm
    • Rail on inside of bathroom door in accessible rooms
    • Step-free route available

    Visual disability

    • Closed-captioned TV
    • Large print menus

    Wheelchairs

    • At least part of reception desk wheelchair height
    • Bathroom washbasins reachable from wheelchair in accessible rooms
    • Bins reachable from wheelchair in accessible public toilets
    • Coat hangers or hooks reachable from wheelchair in accessible public toilets
    • Desks comfortably usable by wheelchair users in wheelchair accessible rooms
    • Full length mirrors in wheelchair accessible rooms
    • In wheelchair accessible rooms. thermostats and air conditioners reachable from wheelchair
    • Lift at least 1100mm wide
    • Lift entrance at least 800mm wide
    • Mirror above washbasin visible from wheelchair in accessible public toilets
    • Toilet paper reachable from wheelchair in wheelchair accessible rooms
    • Turning space for wheelchair in accessible public bathroom
    • Wheelchairs can fit under washbasins in accessible rooms
    • Wheelchairs fit under reception area tables

    Bathroom

    • Detachable shower head

    Bedroom

    • Blackout curtains

    Children's fun

    • Family-friendly attractions nearby
    • Games available to borrow
    • Park and/or children's play area nearby
    • Play area

    Facilities

    • Laundry service
    • Lifts
    • Microwave

    Families

    • 24 hour reception
    • Baby changing
    • Children allowed in bar
    • Children's areas and/or activities provided in reception area
    • Children's menu
    • Cots
    • Door lockable from the inside
    • Full sized additional bed
    • High chairs in hotel restaurant
    • Hotel is pushchair accessible
    • More frequent waste removal for nappies available upon request
    • Public toilets equipped with baby changing facilities
    • Spacious lifts

    Parking

    • Valet parking

    Dining

    • Some organic food
    • Vegetarian menu choices

    Sustainability

    • Composting programme
    • Left-over food redistributed
    • Single-use plastic free
    • Thermostat controlled by guest
    • Zero landfill waste

    Transport

    • EV charge points

    Bedroom

    • Blackout curtains
    • Windows that open

    Dining

    • Some organic food
    • Vegetarian menu choices

    Luxury

    • Private dining

    Spa

    • Facial treatments
    • Massage
    • On site spa